Did you give Grandma a Computer?
When I first got my computer, I talked to my kids several times a day to "fix" something. They quickly lost patience with me, and I had to learn my way into computer use. I now have 7 computers including a few laptops and desktops, some are PC based. One is Windows 10, and I have Window 7 Starter (a disaster for Microsoft marketing) on a netbook. I had several XP machines that are now happily chugging away on Linux Mint. I still have a lot to learn, but Linux is fabulous.I even have an Android tablet.
My 86 year old father is communicating regularly by email, with attachments and all, Skype, and he even keeps tax data on the machine.
I know how tough the learning experience is. I can sit down one-on one with someone to help them get past the fears they have about dealing with the internet and email. I can help them with all the little problems they may have.
To further qualify myself, I was never an IT professional, so I would be of little help for a real disaster, but i can be very helpful for the very annoying early part of the learning curve, and Grandma could be on line downloading your pictures in a few short hours.
Just contact me here